Outstanding Workmanship and Exceptional Customer Service!We recently hired Shore Up Foundation Repair to work on our home for several issues including a concrete staircase that had been severely damaged by a fallen tree, water intrusion under our pool deck and significant settling of our off grade home’s foundation.I find it extremely difficult to convey the satisfaction we feel about our experience with Shore Up as we too like many of you have hired countless contractors over the years who have not fulfilled their contracts, not shown on scheduled dates and provided less than desirable results.So it is with this review I want the world to know just how exceptional Shore Up is as a company.Our journey with Shore Up began with a consultation with Chase the business development manager. Chase was highly personable and took the time to explain the problems and all possible solutions. He provided a detailed and transparent estimate, with no hidden costs or surprises along the way. Our work was scheduled a few weeks out and started promptly on the agreed upon date and time.Our crew was lead by Adlai, Director of Field Operations.Throughout the entire process, Adlai was punctual, courteous, and highly skilled.He exemplified excellent leadership skills with his crew while exhibiting a positive problem solving attitude. Through a “feels like summer temperature of 112 degrees he consistently demonstrated professionalism, expertise, and a commitment to customer satisfaction. He kept us updated at every level while working efficiently and paying attention to every detail. Adlai went above and beyond to ensure the work was done to the highest standards. After the job was completed, Adlai and his crew left the worksite clean and organized.We highly recommend Shore Up for any foundation work or structural repairs. Their professionalism, quality of work, and outstanding customer service truly sets them apart. Thank you to the entire team for making a potentially stressful project so seamless and stress-free!
Sue M. of Tallahassee, FL
Friday, September 20th
This company was like one from 40 years ago. Actual. Real. Customer. Service. I had been told to reach out to Shore Up Foundation and I have no regrets. I first had the pleasure of meeting Chase who dissected the issues and offered solutions and options. Explained how everything would work, answered questions with patience and had videos. Then other Team members became involved like Kayla and Kelsey that handle other aspects of the project so that things go seamlessly without issues. Fantastic people, personable and friendly. Now time to put shovels to dirt and had the pleasure to meet Wade, and Pat, and Adlai. These are the guys that do the heavy lifting. They are using their skills, knowledge, and abilities to make everything that had been planned into a reality. Adlai is the Production Manager and has to multitask. Working closely with Pat and Wade, communicate with the homeowner, deal with other projects, etc. Adlai is not only a diligent worker, but has a warm heart, tells you the truth, and will help anyway possible. A pleasure to interact with as his crew made the time to show and explain every task they were doing. They were polite, conversational, ready to share, and did all they could to make the work as less invasive as they could. Absolute professionals who showed pride in their work and caring to make sure it was done right. No cutting corners and were always looking to do anything to make you happy. This company is locally owned. Not owned and operated by an out of state company, or out of the country corporation. They live in our communities and have families and roots here. This is their business and life. Look, no one wants to hear they have a foundation issue, or have to spend the money to fix something like that. But when the time comes to where you have to address a foundation problem, the Team of Shore Up Foundation are the ones to call. You could not partner with anyone better. They will be with you every step of the way. They will solve your foundation problem with complete satisfaction and you will make new friends too. They are the BEST.
Anthony F. of Crawfordville, FL
Saturday, April 5th
Can't say enough about how happy we are with the crew(Adlai, Wade, and Pat) who came and fixed our foundation. All of them were kind, polite, professional and prompt. Adlai and his crew took the time to explained the process and what they did to correct our foundation. Making sure that we were completely satisfied with their work. My wife and I are happy that we chose Shore Up Foundation Repair to do the work and will definitely call upon them again if we need anything else done. Will not hesitate to recommend this company to anyone who needs foundation work to be done!