Exceeded expectations. My pool deck's concrete panels had become uneven and presented a safety hazard.
Adlai and his crew not only did an outstanding job raising and leveling the deck, they showed a level of professionalism, expertise, and work ethic, rarely seen in most service companies today. It's clearly evident they take pride and ownership in the work they perform.
There was one section that presented a problem that, due to several cracks, made raising and leveling difficult.
Though I had not yet looked at it, Adlai was not satisfied and assured me he would come back to do whatever it took to fix that area. Now that, is real customer service!
In my opinion, Shore Up Foundation Repair is the go-to for any foundation/concrete problems.
Update: 8-20-24
Adlai returned to repair the section of pool decking that could not be raised due to extensive breaks in the concrete.
He removed the broken concrete, squared up the remaining with a concrete saw, and poured a new section including placing reinforcement tied to the adjacent sections, strengthening the repair.
No steel rebar was ever used in the original decking.
The finished job was as professional as I've ever seen, and being a retired Seabee, I've seen plenty of concrete work.
What is most amazing is that he did not charge me one cent for the work, not even for the materials. I was dumbfounded. When I asked why, he said he just wanted to make it right like he promised.
The folks at Shore Up really want customers to be completely satisfied with their work. My experience reveals a company that goes above and beyond expectations for their customer.
I'm absolutely sold on Shore Up and will be recommending them to my neighbors and friends.
Thanks guys! Great work ethic!
Thomas B. of Pensacola, FL
Saturday, August 31st
I couldn’t be happier with the service provided by Shore Up Foundations! Adlai, Clay, Ben, and Jackson were an outstanding team—informative, polite, and professional throughout the entire process. They kept me in the loop every step of the way, ensuring I understood what was happening and why.Not only was their customer service exceptional, but their pricing was also unbeatable—roughly half of what their competitors quoted me! The quality of their work and their dedication to making sure I was satisfied validated my decision to go with them over the competition. I am very glad that I did my homework, shopped around and found them.If you’re in need of foundation work, I highly recommend Shore Up Foundations. These guys truly go above and beyond!
Chris D. of Chipley, FL
Monday, March 24th
Absolutely Amazing!!!
Those words describe our experience with Shore Up Foundation Repair. Our initial meeting with Chase Watkins to discuss our driveway repair needs was professional, personable, and very informative. After evaluating our driveway issues, he presented and discussed in detail how Shore Up Foundations could implement a solution for us. The driveway project was scheduled quickly, and Chase kept in contact with us regarding any last-minute details about the project. Adlai Stripling and his production team were very personable and professional with their work. They went well beyond our expectations on making our driveway smooth and left it sparkling. It is obvious they take pride in their work and wanted us to be totally happy with the results.We would highly recommend Shore Up Foundation Repair for your driveway and foundation needs.
Jeff & Kim M. of Tallahassee, FL
Saturday, August 24th
We are extremely happy with the repair work that Shore Up Foundation Repair did on our concrete pool deck. Parker and Zach were excellent to work with and exceeded our expectations with their professionalism and attention to detail. We would absolutely hire them again if the need arises. We are very satisfied customers!