Outstanding Workmanship and Exceptional Customer Service!
We recently hired Shore Up Foundation Repair to work on our home for several issues including a concrete staircase that had been severely damaged by a fallen tree, water intrusion under our pool deck and significant settling of our off grade home’s foundation.
I find it extremely difficult to convey the satisfaction we feel about our experience with Shore Up as we too like many of you have hired countless contractors over the years who have not fulfilled their contracts, not shown on scheduled dates and provided less than desirable results.
So it is with this review I want the world to know just how exceptional Shore Up is as a company.
Our journey with Shore Up began with a consultation with Chase the business development manager. Chase was highly personable and took the time to explain the problems and all possible solutions. He provided a detailed and transparent estimate, with no hidden costs or surprises along the way. Our work was scheduled a few weeks out and started promptly on the agreed upon date and time.
Our crew was lead by Adlai, Director of Field Operations.
Throughout the entire process, Adlai was punctual, courteous, and highly skilled.
He exemplified excellent leadership skills with his crew while exhibiting a positive problem solving attitude. Through a “feels like summer temperature of 112 degrees he consistently demonstrated professionalism, expertise, and a commitment to customer satisfaction. He kept us updated at every level while working efficiently and paying attention to every detail. Adlai went above and beyond to ensure the work was done to the highest standards. After the job was completed, Adlai and his crew left the worksite clean and organized.
We highly recommend Shore Up for any foundation work or structural repairs. Their professionalism, quality of work, and outstanding customer service truly sets them apart. Thank you to the entire team for making a potentially stressful project so seamless and stress-free!
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